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Faq – Duo Solusi Teknindo

Our philosophy “If WE DON’T TAKE CARE OF OUR CUSTOMERS SOMEONE ELSE WILL…”

  1. Reliability as a matter of principle
  2. Best-in-class response time
  3. Highest quality standards
  4. Short delivery time
  5. Any issue we will “Step Up to the Plate”
  1. Warranty? standard 1 year, case by case can be longer than 1 year
  2. Does URGENT spare part require payment in advance? No, we will order or provide spare parts to make sure your production running first
  3. Do we have spare parts in stock? We do stock for some critical spare parts
  4. Do we do customization project? Indeed we do! We are providing free engineering consultations
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